I can't find a student to reward

Most of the time it's because of students being removed. 

It could be that:

a) SIMS has automatically removed the student from the database due to a student being blacklisted or leaving. 

b) A vivo admin could have removed a student due to misbehavior

c) The student is missing from the system. If this is the case, please inform your Vivo Admin who will be able to rectify the issue. 

 

Thanks 

Vivo 

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